AirLines

To face up to challenges stemming from digital innovation, airline executives should work to secure technology delivery, manage cyberrisk, and address costs, among other actions. More than four billion airline passengers will book flights this year, and they expect to reach their destination on time, safely, and securely. Airlines rely ever more on digital technology to manage everything from booking and in-flight entertainment to aircraft maintenance. Technology outages and cyberincidents around the world have demonstrated that even some of the largest airlines need to upgrade their IT and operational technology systems, including their technology architecture and underlying infrastructure, to reduce risk and build resiliency into their heavily digitized operating model.