Call Center solution helps brands and organizations manage customer communication over different modes, Call Center Solution provides customer support over calls, chats, emails, chatbots, and other platforms. The basic features of a call center solution are automatic call distribution, IVR, voice logger, WhatsApp integration, voice blasting, CRM integration, SMS integration, agent monitoring, reports, and campaigns, voice mail to email, missed call alerts, call history, feedback IVR, sticky agent, call routing, click to call and many more.
